Cancellation & Refunds
Refund Policy Requirements
To qualify for refund policy:
Must accept a call from our Project Manager to guide you through the features and services of PixxelGrafix.
Must Share Details/create at least 1 project.
Must give feedback and allow our designers at least 2 attempts to get it right.
Eligibility for refund is nulled if;
You APPROVE any of the project.
You request or download source files.
We have these policies in place both to protect the integrity of our service and safeguard from abuse. If you have any further questions please feel free to email us at contact@pixxelgrafix.com
Refund Procedure and Timeframe
Once a refund request is initiated, it will undergo a review and approval process. Upon approval, the refund will be processed and transferred within 5 to 7 business days from the date of request submission.
Cancellation Policy
You may cancel your subscription with PixxelGrafix at any time. Upon cancellation, you will continue to have access to the PixxelGrafix services and your design files through the end of your paid billing term. Access to your account’s design files requires an active subscription. Canceled accounts will not have access to their files once their billing term has ended.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: contact@pixxelgrafix.com
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FAQ
PixxelGrafix Studio is a subscription-based custom design platform that offers unlimited 100% original and custom designs for a fixed monthly fee.
PixxelGrafix caters to a diverse range of individuals and businesses, including:
- Small and Medium Businesses (SMBs)
- Startups
- Freelancers
- Marketers
- Creative and Design Agencies
- Entrepreneurs
In essence, PixxelGrafix is here to serve anyone seeking high-quality and cost-effective design services at scale. Whether you’re a solo entrepreneur, a growing startup, or an established agency, our platform is designed to meet your design needs efficiently and effectively.
PixxelGrafix offers several advantages compared to freelancers and traditional agencies:
- Consistent Quality: With PixxelGrafix, you can expect consistent, high-quality work on every project. We maintain strict quality standards to ensure your designs meet your expectations.
- Reliability: You won’t need to worry about the reliability and availability of an individual freelancer. PixxelGrafix operates with a dedicated team, ensuring your projects progress smoothly and are completed on time.
- Multitasking Capability: Unlike hiring a single freelancer who may have limitations in handling multiple tasks simultaneously, PixxelGrafix provides comprehensive team support on a single platform. This means your design needs can be addressed efficiently across various projects.
- Agency-Level Services: PixxelGrafix offers agency-level services without the complexities often associated with traditional agencies. You won’t encounter lengthy onboarding processes, long-term contracts, or exorbitant costs.
In essence, PixxelGrafix combines the best of both worlds: the reliability and professionalism of an agency with the flexibility and cost-effectiveness of freelancers. We are committed to delivering exceptional design services tailored to your needs, without unnecessary complexities or overhead.
As your designer works on your projects, they will spend an average of two hours on each of them each business day. With our blazing fast turnarounds and professional quality designs, you’ll be amazed!
Anything you can imagine, PixxelGrafix can create. As long as you can effectively describe what you want through electronic communication or simply pick from our creative library — we’ll do it.
PixxelGrafix has streamlined the design process to reduce costs and considerably reduce time and effort.
Furthermore, each designer is matched with an average of four clients, so you can save money without sacrificing quality.